Why aren’t all marketing assets loading?

Sometimes marketing assets can take some time to be rendered in the background and become available to you. In most cases, most marketing assets are available immediately after you created the product and hit “Save Product”. However in some cases, for example for silver necklaces, there are a few images that will become available in […]

Where can i download product templates ?

Inside the Beeoux Dashboard, for every type of product you want to create, will find the design guidelines, from where you can also download them. Check the screenshot below. In order to get to this screen, simply select what product you want to create. Product design guidelines are available for the following products: Silver Ring […]

What file format does Beeoux require ?

We recommend uploading a JPEG or PNG file. If you save your images as 1200px by 1200px JPEG or PNG, there will be no problems when it comes to rendering previews inside Beeoux.

What dimensions should my design be ?

However, this may vary depending on the type of product you want to create. For most products it is 1200x1200px Pendants Necklaces Dog-tags Paw-Shape ID tags Wooden iPhone Cases Dog-Tag KeyChain For rings it’s 5000x600px For example: Stainless Steel Pendants All our products are either engraved or embossed, therefore you can only use one color. […]