Can I change my shipping address?

Until the moment an order ships you can change the address. At the moment it is not possible to do that yourself, so we suggest to put your order on hold (you can do that on the order page) and email us with the address change request.

Do you ship internationally?

Yes we do ship to all countries in the world although shipping times vary greatly per country. We ship worldwide from two fulfilment centers.  For US orders we ship from Houston. For International Orders, we ship from Frankfurt. To learn more, have a look at this “where do you ship to article“. Are my orders […]

Where do you ship from?

We ship your orders from 2 different fulfilment centers. For US orders we ship from Houston, while all international orders are shipped from Frankfurt. US Orders ($3.50 – $4.00) All our orders are shipped with USPS First-Class Mail. As we are not using a service like DHL eCommerce to lower the costs, everything is handled […]

How do you ship your packages?

How long does shipping take?

Because we are shipping from 2 fulfilment centers, we have good shipping times for both US and EU. Other destinations might take longer. US orders We ship with USPS first-class mail, and usually orders will arrive in 3-5 days after shipment. The actual time it takes depends on the distance from Houston and how remote […]