How long does shipping take?
Because we are shipping from 2 fulfilment centers, we have good shipping times for both US and EU. Other destinations might take longer.
We ship with USPS first-class mail, and usually orders will arrive in 3-5 days after shipment. The actual time it takes depends on the distance from Houston and how remote your customers location is.
We are shipping from Frankfurt, Germany, making shipments to large countries like Germany, France and the UK fast. Most orders within the EU will arrive in 3-5 workdays.
Because we are shipping from Germany, we have to charge VAT, learn more about that here.
The electronic pre-advice customs data solution offered by DHL / Deutsche Post also prevent long waiting times at the border of many countries (incoming international packets are accompanied by this information and can be quickly checked by the customs). However, customs can still hold packages for a while, so we suggest to tell your customers upfront that their order will ship from Germany and might take a while to arrive.